Reference

dorahoki Privacy Policy for Your Account

Our Privacy Policy shows what data we collect when you open a dorahoki account, check a wallet status, or move between the lobby and account area.

Account dataWallet referencesDevice detailsCookie choices

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How Wallet Data Is Used With QRIS

dorahoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy separates the data needed to operate your account from optional browsing signals. When you open an account, we use your submitted details and phone verification result to establish access. When you choose DANA, OVO, GoPay or QRIS, we may record a payment reference,

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amount status and support trail rather than your wallet password. Bank transfer and virtual account references can also appear when we match a receipt to your account. We use these records to resolve stalled status checks, protect account access and meet requests that depend on local
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law. Where local law permits, we retain each category only for the period needed for its stated purpose or a valid operational requirement. The Privacy Policy applies to data collected through our website and account pages, including mobile browser sessions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATH

Privacy Help Along Your Account Path

You can raise a Privacy Policy question without describing your full account history in a public message. Start from the support contact path inside your account, choose the privacy subject, and include only the details needed to locate the record. We use the same route for wallet receipt questions, device access concerns and requests to change account data, so your case stays connected to the correct account step.

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Account privacy request

Ask us to access, correct or explain data connected with your phone-verified account. Include your account identifier, but do not send a password or full wallet security code.

Wallet record query

For DANA, OVO, GoPay, QRIS or bank transfer records, share the visible receipt reference and date. We use those details to check status without requesting your private wallet credentials.

Device access concern

If a familiar phone or browser shows an unexpected account session, contact us through the account support path. We can review the access trail and explain the next security step.

SIX DATA CONTROLS

Six Privacy Controls Behind Your Login

Privacy is handled through practical account steps rather than broad promises. We limit access to records by account role, separate payment references from wallet secrets, and use device…

Data collection

We collect account details you submit, phone verification results, payment references and technical device signals needed for access, status checks…

Cookie settings

Cookies help keep your session connected and remember selected account settings.

Account security

Phone verification supports account access, while device and session details help us investigate unusual activity.

Retention rules

We keep each record for the period needed to operate the account, match a payment receipt, resolve a request or…

Data changes

If your name, phone detail or account record needs correction, send a request through the privacy contact path.

Third-party handling

Payment references may be checked with the relevant rail, such as QRIS or a virtual account.

Privacy Policy Questions Indonesian Accounts Ask

These Privacy Policy answers focus on the account actions you are most likely to take: opening access, checking a local wallet record, changing personal data or asking what your mobile browser stores. If your situation is different, use the privacy contact path and we will direct the request.

It covers data collected through your account pages and mobile browser sessions, including submitted account details, phone verification, device signals, cookies and DANA, OVO, GoPay or QRIS payment references.

Phone verification helps connect account access to the details you submitted and supports security checks. We may use its result to investigate an unusual login without storing your phone password.

No. Our Privacy Policy describes payment references and status details, not your wallet password or private security code. For a receipt query, send only the visible reference needed to locate the transaction.

Use the privacy contact path inside your account, select an access request and provide your account identifier. We may complete an account check before sending records that contain protected personal details.

Yes. Send a correction request through the same privacy path and identify the field that needs changing. We may ask for phone verification or another account check before applying the update.

Cookies can keep your session connected and remember selected settings on a mobile browser. You can adjust browser controls, but refusing some cookies may require repeated login steps.

You can submit a removal request through our privacy contact path. We assess the request against account operation, payment receipt records and any retention need that depends on local law.

dorahoki Privacy Policy for Your Account

Privacy Help Along Your Account Path

Account privacy request

Wallet record query

Device access concern

Six Privacy Controls Behind Your Login

Data collection

Cookie settings

Account security

Retention rules

Data changes

Third-party handling

Privacy Policy Questions Indonesian Accounts Ask

01 What does the dorahoki Privacy Policy cover?

02 Why does the Privacy Policy mention phone verification?

03 Does dorahoki see my DANA or OVO wallet password?

04 How can I request a copy of my account data?

05 Can I ask dorahoki to correct my personal data?

06 How does the Privacy Policy handle cookies on mobile?

07 Where local law permits, can I ask for data removal?

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